VoxGen are excited to announce the launch of a new way of developing IVR, chat, SMS and Alexa applications… our innovative and fully-automated Portal.

Topics: Company News

By Ben Westbrook
May 17 2017

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SpeechTek magazine writer, Phillip Britt, contacted VoxGen in March for an update on the panel session we delivered at last years’ SpeechTek conference.  Phillip (aka Phil) wanted to know what’s changed in the voice interface design world over the last 12 months so we spent 45 minutes with him discussing our approach and the launch of the VoxGen Design...

Topics: Company News

By Marsha Jones
May 16 2017

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Conversational Customer experience company, VoxGen, appoints Bob Ingalls as Chairman of the Board to execute on growth plans and drive further innovation in hosting and optimisaiton of conversational applications for customer service through IVR, SMS, chatbots and Intelligent Virtual Assistants.

Topics: Company News, featured

By Kerry Robinson
May 16 2017

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With the surge in voice-controlled devices, conversational interfaces for virtual assistants will go mainstream in 2017. Ask these 5 questions before you start.

Topics: virtual assistants, IVR Design, featured

By Helen Casewell
March 14 2017

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New research from the UK’s Institute of Customer Service says more customers rely on telephone service than anything else – but that doesn’t mean they’re happy.

Topics: IVR Design

By Stephen Mailey
March 06 2017

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