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IVR in Telco: Lower Call Volumes and Costs for Lime
New self-service IVR delivers huge dividends for Caribbean telecoms operator – and its customers
IVR in Utilities: Learnings from Anglian Water
Anglian Water, geographically the largest water company in England & Wales, turned to VoxGen to...
IVR in Utilities: Customer Satisfaction Learnings
The water industry I hear you ask? An industry that probably isn’t in the forefront of your mind...