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Everyone’s talking about AI… and chatbots.  Like ‘the cloud’ numerous years ago, if your product isn’t powered by AI forget it.  If you believe everything you read you’d think AI is the answer to everything from driverless cars (which it is) to natural and engaging chatbots, intelligent assistants and IVR systems (which, unfortunately, it isn’t).

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Topics: featured, Artificial Intelligence

By Kerry Robinson
January 07 2020

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