IVR: cloud or on-premises?

Cloud vs. on-premises is a strategic decision for any business-critical application – and your Interactive Voice Response (IVR) systems are no exception.

Cloud offers undeniable economies of scale and the ability to flex with demand. But moving a critical customer service application off-premises is never an easy decision.

To help you decide, we’ve put together the case for moving your IVR to the cloud with VoxGen.

The case for taking your IVR to the cloud

Download our 2-page guide and discover 10 reasons to choose VoxGen Cloud Hosting for your IVR. It covers critical considerations like:

  • Application performance and availability

  • Handling extreme fluctuations in call volumes

  • Data protection, security and compliance

  • Monitoring and support

  • Integration with contact center platforms and other channels

Request your guide today by completeing the form and we'll email you a copy of the guide!