Interactive Voice Response systems are critical customer service applications. They need to be able to get the right help, fast, to everyone who calls.
To get IVR right, you need to combine innate customer empathy with advanced CX design skills and a sophisticated armory of development tools.
And that last one is where lots of IVR falls down.
Read our white paper to see why conventional IVR tools fall short in critical areas like:
Adding custom functionality and integrations
Application portability across platforms
Source control and parallel working
Requirements capture and user acceptance testing
Pre-built components for faster development
Get the white paper today and see why great IVR requires great development tools. Complete the form on this page and we'll email you a copy of the guide.