IVR can be a great way to automate large-scale outbound campaigns, e.g. for marketing or debt collection. Our Outbound IVR module allows you to call all customers in a campaign file and play them a pre-recorded message. Customers who answer can choose to transfer to an agent or to IVR self-service, and the module can also detect answering machines and leave a message if appropriate. In-built reporting will let you know which messages were successfully delivered.
Browse the stories to see how major organizations have boosted customer happiness and business success with smart, connected, conversational IVR from VoxGen.