A blog about teaching robots to talk

Keep up-to-date with the latest IVR news, technology and conversational developments with the VoxGen blog

Your IVR and user needs – are you getting the basics right?

When callers interact with your IVR, they want to be greeted by a system that works effectively...

Conversational AI and the Future of Customer Service?

Are intelligent conversational AI assistants like Siri and Alexa the next big thing in customer...

Outbound Text Messaging Can Improve Customer Experiences

What if there was a cheap, quick and effective way to reduce customer effort, provide proactive...

Control your IVR application development with the VoxGen Portal

VoxGen are excited to announce the launch of a new way of developing IVR, chat, SMS and Alexa...

VoxGen Makes the Cover of SpeechTek Magazine

SpeechTek magazine writer, Phillip Britt, contacted VoxGen in March for an update on the panel...