VoxGen Names Bob Ingalls Chairman of the Board
Conversational Customer experience company, VoxGen, appoints Bob Ingalls as Chairman of the...
Conversational Customer experience company, VoxGen, appoints Bob Ingalls as Chairman of the...
With the surge in voice-controlled devices, conversational interfaces for virtual assistants are...
New research from the UK’s Institute of Customer Service says more customers rely on telephone...
Our own Tony Blackburn, head of development, is growing an awesome moustache as part of the...
Switching to omni-channel customer service may seem like a major undertaking – but big plans on...
Customers are happier when brands know what they want and tailor their service accordingly. It’s...